HMPA - Scan Failed

Update: currently we're having connectivity issues with Comcast/Xfinity customers, causing their customers to run in to Scan Failed issues.

If HitmanPro.Alert shows a "Scan failed" please download and install Hitmanpro next to Alert.

(the default setup downloads a temporary version and then runs a scan, once it's installed it will use the installed version)

https://www.sophos.com/en-us/products/free-tools/hitmanpro

Once downloaded Install and run the scan, afterwards the "Scan failed" should be resolved.