HMP - My computer freezes during a scan with HitmanPro

If you computer freezes during a scan with HitmanPro then 9 out of 10 times the NTFS disk indexing has been corrupted by either a BSOD or unexpected power down (e.g. Powerloss).

First try to see if the following steps solve the issue:

Run a chkdsk /f in an Admin Command Prompt

When that process is done run a sfc /scannow in an Admin Command Prompt

Once that is finished run a new scan with HitmanPro and see if it scan's to the end without freezing the machine.

https://www.howtogeek.com/194041/how-to-open-the-command-prompt-as-administrator-in-windows-8.1/

https://neosmart.net/wiki/chkdsk/

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

Should your machine still freeze then open HitmanPro

• Click on the Settings Button
• Navigate to the Advanced Tab
• Switch Disk mode from "Direct" -> "Compatible"
• Try a new scan